Wendy Lyon

About Wendy Lyon

I\'m not in IT, but I work with my IT colleagues frequently to implement new tools and resources at the firm. I have almost 30 yrs experience serving internal and external clients in law firm, corporate, government and academic settings. My current focus is on vendor relationships and maximizing the firm\'s return on investment from our research / data portfolio.Key Strengths: Outstanding customer service ethic; Excellent organizational and communications skills; Creative problem solver; Systemic thinker; Effective management of multiple projects / deadlines; Contract negotiation.

Experience

1. Senior Digital Services Manager

   Akin Gump Strauss Hauer & Feld LLP

   Jan 2024 — Present · Dallas, TX, US

   Responsible for information / research resource purchases and renewals firmwide, including contract negotiation and vendor relations. Strive to ensure products and related terms and conditions align with firm strategy. Manage a team devoted to ensuring our people have the information tools they need to serve clients and succeed professionally. Work with leaders across the firm to achieve strategic and budgetary goals, and greater efficiencies. Trouble-shoot issues with research products, including access or functionality.

Education

• American University

  BA, International Relations

  1987 — 1991

Skills

• Research
• Budgets
• Library
• Library Management
• Collection Development
• Analysis
• Legal Research
• Problem Solving
• Library Science
• Training
• Law Librarianship