Wendy I. Smith

About Wendy I. Smith

Accomplished Human Resources Executive shaping best-in-class organizations in luxury hospitality. Known for building high-performance teams where talent thrives and service excellence is the standard.Trusted partner to executive leadership, driving people strategies that align with operational goals and Forbes-level service. Strategic, adaptable, and emotionally intelligent, bringing clarity to complex challenges and fostering collaboration at every level.Bilingual and people-focused, committed to cultivating environments where teams feel valued, empowered, and inspired. Excellence isn’t just a goal — it’s a mindset, reflected in every decision and every guest experience.

Experience

1. Director of People & Culture

   Palm House

   Mar 2025 — Present · Palm Beach, FL, US

Education

• Blue Mountain Academy

  High School, High School/Secondary Diplomas and Certificates

  1997 — 1999

• Ashford University

  Bachelor's degree, Human Resources Management/Personnel Administration, General

  2009 — 2012

• Middlesex College

  Social Psychology

  2000 — 2002

• Pan-American School Travel & Tourism NYC

  Tourism and Travel Services Management

• Florida Atlantic University

  Human Resources Management and Services

Skills

• Teaching
• Hospitality Management
• Html
• Microsoft Word
• Hospitality
• Microsoft Office
• Outlook
• Project Planning
• Fmla
• Union Experience
• New Hire Orientations
• HR Policies
• Team Building
• English
• Customer Ser
• Human Resources
• Windows
• Project Management
• Hotel Management
• Customer Service Training
• Benefits Administration
• Microsoft Excel
• Powerpoint
• Research
• Customer Service
• Hospitality Industry