Wender Prado

About Wender Prado

After 25+ years in technology and executive leadership, I made a deliberate pivot into entrepreneurship—applying the same principles of systems thinking, operational rigor, and customer-centric execution to a service-based business.As President and Founder of Aire Serv of Woodstock, I am building an HVAC organization from the ground up with a focus on scalability, process discipline, and long-term value creation. My work centers on designing repeatable operating models, implementing performance metrics, and aligning people, processes, and technology to deliver consistent, high-quality customer outcomes.I chose HVAC because it is essential, service-driven, and directly impacts people’s comfort and safety. That combination of real-world impact and operational complexity makes it an ideal environment to apply decades of leadership experience.My background includes leading complex programs, building cross-functional teams, and driving transformation at scale—experience I now leverage to modernize a traditional service business while preserving the human element that defines great customer service.I’m passionate about growth, continuous improvement, and helping others navigate meaningful career transitions.If you’re interested in discussing IT management, digital transformation, or ways to save costs, or if you simply want to network, feel free to reach out to me at w••••••••@gmail.com.Skills: Vendor Management, Cost Optimization, Software Asset Management, Contingent Workforce Management, Operational Efficiency, Contract Negotiation, Program Management, Digital Transformation, Resource Planning, Financial Acumen, Stakeholder Communication, Project Management, Strategic Planning, Data Analysis, Change Management, Performance Metrics, Problem-Solving, Team Leadership, Innovation, Networking.

Experience

1. Harvard Business Review Advisory Council

   Harvard Business Review

   Aug 2024 — Present · Atlanta, GA, US

   Influence with strategic insights as a member of the Harvard Business Review Advisory Council, leveraging expertise in data analysis and market research to influence content development, resulting in 10% increase in reader engagement and enhanced relevance of management and leadership content.

Education

• University of California, Berkeley, Haas School of Business

  Digital Transformation: Leading People, Data & Technology

  2019 — 2019

• Brambles

  Development Center

  2018 — 2018

• Accenture Academy

  Logistics, Materials, and Supply Chain Management

  2014 — 2015

• Universidade Anhembi Morumbi

  Telecommunication Engineering

• Kalendae

  Certificate, ITIL Expert V3 Bridge

  2010 — 2010

• Kalendae

  Certificate, ITIL Services Manager

  2009 — 2009

• Western Governors University

  Bachelor of Science - BS, Data Management/Data Analytics

• CEDEP - Executive Development – Fontainebleau

  Brambles Accelerated Development Programme

• LeadingAgile

  Certified Scrum Master, Agile

  2017 — 2017

• ProjectLab

  PMP Foundation/Advanced, Project Management

  2012 — 2012

Skills

• IT Service Management
• Sap
• Enterprise Resource Planning (Erp)
• Service Delivery
• Technical Support
• Business Analysis
• IT Strategy
• Windows
• Telecommunications
• Cobit
• Data Center
• Management
• Ms Project
• IT Outsourcing
• Service Management
• Service Desk
• Information Technology
• IT Management
• Infrastructure
• Pmi
• Networking
• Pmp
• Team Management
• Security
• Business Planning
• Business Process
• Integration
• Microsoft Project
• Servers
• Itil
• Strategy
• Project Management
• Team Leadership
• Erp
• Outsourcing