Wendell Torrey
Dedicated, analytical, and results-driven Licensed Nursing Home Administrator with over twenty-five years of progressive leadership experience in skilled nursing facilities and senior living communities.
- Role
- Nursing Home Administrator at The Peplinski Group, Inc
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Wendell Torrey
Dedicated, analytical, and results-driven Licensed Nursing Home Administrator with over…
Experience
Nursing Home Administrator
Jan 2024 — Present · Bridgman, MI, US
Oversaw operations of a 90+ bed facility and supervision of more than 70 staff members. Monitored care for more than 70 unique patients with individualized needs while coordinating key performance indicators for Medicare and United Healthcare, including Skilled Census, Private Pay, Medicaid, overall census, and Length-of-Stay metrics. Successfully managed state survey resulting in only 7 low-level citations, allowing facility to request, receive and be rewarded a desk review resurvey. Returned facility to compliance and qualified for desk review resolution through vigilant control of antipsychotic medication usage, pharmaceutical management, fall prevention measures, and consistent staff training programs. This performance directly contributed to achieving a CMS 3-Star Rating, enabling facility qualification for United Health Care Insurance provider status. Implemented Medicare Waiver program for direct hospital admissions without 3-day stays, streamlining patient transitions while decreasing costs for healthcare partners. Developed strategic relationships with local hospitals and referral sources to maintain optimal census levels and ensure appropriate patient placement. Established rigorous Accounts Receivable management practices with daily collection progress reviews alongside the business office manager. Maintained regular communication with residents and responsible parties to address payment roadblocks, initiated involuntary discharge processes when necessary, and implemented monthly AR progress reviews with billers to maintain healthy cash flow metrics.
Education
Ferris State University
Bachelor of Applied Science (BASc)
Skills
- Accounting
- Qaip
- Team Building
- Healthcare
- Budgeting
- Leadership
- Hospitals
- Financial Analysis
- Marketing Management
- Quality Assurance
- Quality Assurance Process Improvement
- Healthcare Management
- Physician Relations
- Forecasting
- Customer Service
- Strategic Planning
- Managed Care
- Medicare
- Coaching
- Medicaid
- Microsoft Excel
- Operating Budgets
- Budget Process
- Teaching Adults
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