Wen Xu

Product Manager @Stem Career Group

Jiangsu, CN

Communicate with clients to understand their specific needs and expectations for STEM career counseling services, including counseling priorities for students of different age groups and issues of concern to parents.· Based on the results of demand research, design an overall product framework for STEM career counseling, including counseling processes, service content modules, etc.· Collaborate with education experts, industry consultants, etc. to develop targeted consulting tools and courses, such as career assessment systems, personalized consulting solutions, etc.· Maintain good relationships with customers, conduct regular follow-up visits to understand customer satisfaction, promote customer repeat purchases, and spread word-of-mouth.