Welton Williams

About Welton Williams

My career has not followed a straight line, and that has been one of its advantages. I…

Experience

1. Privacy & Compliance Program Manager Workers Compensation & Legal Ops

   Benihana

   Aug 2018 — Present · Miami, TX, US

   Manage privacy, regulatory, and legal compliance across multi-jurisdictional operations, implementing GDPR, HIPAA, CCPA, and ISO 27001 controls. Conduct audits, risk assessments, and cross-functional reviews to safeguard data, ensure regulatory adherence, and drive operational efficiency- KEY COMPETENCIES: REGULATORY COMPLIANCE, CLAIMS REVIEW, FRAUD PREVENTION, COST CONTROL, PROCESS OPTIMIZATION* Cut program-related claim costs by 60%, generating $2M+ in savings through stronger compliance controls> Conducted detailed case reviews to support resolution strategies and ensure regulatory adherence> Recommended targeted monitoring to detect potential misuse of benefits and reduce fraud risk> Implemented triage protocols to manage low-severity cases internally, reducing external service costs- KEY COMPETENCIES: REGULATORY COMPLIANCE, TRAINING, PROCESS STANDARDIZATION, COLLABORATION, RISK MITIGATION* Increased claim reporting compliance from 70% to 95% and minimized medical costs and legal exposure> Standardized reporting processes across 90 locations to meet 48-hour mandatory reporting requirements> Delivered targeted staff training and developed automated claim intake protocols> Enhanced coordination between departments to ensure timely, accurate claim submissions- KEY COMPETENCIES: CLAIMS MANAGEMENT, REGULATORY COMPLIANCE, COLLABORATION, BUDGET PLANNING, RISK MITIGATION* Decreased compliance-related claim costs by $750K through oversight and process optimization> Directed claims operations across 22 jurisdictions, adhering to state regulations and payer requirements> Partnered with legal teams and broker to mitigate regulatory exposure and expedite resolution timelines> Steered budget planning to align compliance operations with organizational financial and service delivery goals

Education

• Miami Dade College

  Associate of Arts - AA

• Wake Forest University School of Law

  Master's degree, Intellectual Property Licensing

• Florida International University - College of Business

  Bachelor's degree

Skills

• Spanish
• Customer Service
• Public Speaking
• Microsoft Excel
• Research
• Powerpoint
• Legal Writing
• Employee Relations
• Management
• Legal Research
• Employee Benefits
• Human Resources
• Social Media
• Outlook
• Sales
• Financial Accounting
• Managerial Accounting
• Business Finance
• Training
• Recruiting
• Time Management
• Hipaa
• Payroll
• Healthcare
• Accounting
• Strategic Planning
• Interviews
• Management Accounting
• Policy
• Contract Negotiation
• Leadership
• Strategy
• Analysis
• Budgets
• Teamwork
• Corporate Finance
• Auditing
• Medicaid
• Medicare
• Negotiation