Wellington Bido

Data Engineering and Analytics Manager @CEF Solutions Inc.

NJ, US

Managed 4 client accounts, delivering tailored analytics solutions and automation tools to improve operational performance across departments.• Architected company-wide SQL database and Power BI environment for financial monitoring, workforce forecasting, and operational analytics.• Built dashboards for revenue, billable hours, and manufacturing KPIs, enabling leadership to make data-driven decisions and optimize resource allocation.• Developed 5+ custom Power Apps:• Employee Coaching App: Enabled real-time feedback and performance tracking.• QA App: Standardized quality assurance workflows across teams.• Project Tracker: Improved visibility and accountability for deliverables.• Recruitment App: Accelerated hiring pipeline and candidate tracking.• Led customer journey mapping initiative, improving satisfaction by ~20% through process redesign and CX enhancements.• Conducted invoice audits and performance reporting reviews to ensure financial accuracy and operational transparency.• Collaborated with manufacturing teams to implement data-driven process improvements and enhance production efficiency.Impact Highlights:• Improved report delivery time by ~70% through automation and centralized data systems.• Increased billable hours opportunities by ~15% via enhanced forecasting and visibility.• Boosted customer satisfaction by ~20% through CX-focused process improvements.

Universidad del Caribe, Dominican Republic

Bachelor’s Degree