Audrina Lin
Senior Project Manager, Telus Business Solutions, Commercial & Public Sector @TELUS
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WORK HISTORY
Senior Project Manager, Telus Business Solutions, Commercial & Public Sector @TELUS
Business Solutions & Technology Strategy: GTM Digital Solutions & New Service Introductions• B2B New Service/Product Introductions: Optik Business TV, SMB Subscription on Demand, Business Wifi Quebec Expansion, Cisco DNA, SASE Cybersecurity (Fortinet Value Chain), HyperNetworks• Overall Program Lead on the successful Development, Operational Readiness, and Launch of TELUS Partner Hub: a digital business platform that enables a shift to an ecosystem based business model and expanding capabilities catalog to bring multiple players (N-sides) in the market together. Led Partnership of UI/UX design and development with multiple vendors and technical teams in the successful launch of TELUS Partner Hub as a new MVP in less than 9 months.• Telephony Voice Refresh and Cloud Collaboration Projects: Successfully delivered digital transformation of telephony voice systems from Avaya to Cisco VoIP systems across over 2300 locations nationwide for CIBC and LCBO, driving cross-functional value chain teams nationally.• Government of Canada (GCNET) IP SLA efficiencies• Led multiple client facing and cross-functional Large Complex Deals (LCDs). Proven track record of delivering on time and excels at delivering in the most difficult circumstances through relentless focus on targets and customer requirements.
EDUCATION
University of Toronto
Honours BA in Architectural Studies (HBA), School of Architecture, Landscape and Design
Business Relationship Management Professional (BRMP)®
APMG International
Rogers Communications Inc Corporate Training
Organizational Leadership
Dalhousie University
Bachelor of Environmental Design Studies (BEDS), School of Architecture and Planning
PMI Project Management Institute
Certified Project Management Professional (PMP)
ITIL® Foundation Certificate in IT Service Management
PeopleCert
Certified ScrumMaster® (CSM®)
Scrum Alliance
SKILLS
ABOUT AUDRINA LIN
Audrina has extensive experience in System Implementations, New Organizational Process Set-up, and Business Transformations. She has a proven track record of successfully delivering implementations on time and on budget in the most difficult circumstances through relentless focus on targets and customer requirements.Audrina is an experienced client facing Senior Project Manager that has worked with various large organizations and cross-functional teams to achieve win-win negotiations and creative solutions in high-performance team collaborations. Her superior business acumen and analytical mindset enables her to support business transformations and strategic initiatives; acting as the bridge between IT and Business Teams in System Transformations, Merger / Acquisition Events, High Growth Challenges and Process Improvement Implementations. Audrina comes from a media background in Inventory Management, go to market strategies for Network and Sponsorship packages, TV Traffic Operations, and Performance Analytics used to interpret data, predict trends and problem solve.Audrina holds a Honors BA in Architectural Studies from the University of Toronto: School of Architecture, Landscape and Design, and a Bachelor of Environmental Design from Dalhousie University. She is also a certified PMP, PgMP, ITIL, BRMP, and Certified Scrum Master Professional.
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