Jeremy Weiss

About Jeremy Weiss

Technical leader with expertise in email, software development, Linux, and account management. Equally comfortable speaking with C-level executives and engineers and able to translate in both directions. Experienced advisor for enterprise-level brands, providing technical guidance to help customers achieve business goals. Closer to a generalist than a specialist, which allows for high adaptability as companies grow and roles change.

Experience

1. Enterprise Technical Account Manager

   Sinch Mailgun

   Oct 2017 — Present · San Antonio, TX, US

   Own a portfolio of enterprise-level clients with the goals of ensuring both retention and satisfaction• Work with clients to establish critical goals and key performance indicators for their email-related projects and aid the client in achieving those goals• Meet with client\'s engineers and developers to learn more about how their environment is set up and then advise on the best to integrate our email offerings into it.• Establish a trusted/strategic advisor relationship with assigned clients to consult with them on email delivery and deliverability issues, as well as advise their leadership on industry trends that could impact them.• Work with our internal Product and Engineering teams to advocate for changes and features that would help my customers.• Internally, I serve as a point of escalation, mentor, and trainer to others on my team.

Skills

• Law Enforcement
• Management
• Team Building
• Networking
• Html
• Dns
• Oracle Sql
• Team Leadership
• Oracle
• Business Process Improvement
• Cloud Computing
• Tcp/Ip
• Sql
• Linux
• Centos
• Mysql
• Programming
• Shell Scripting
• Troubleshooting
• Mortgage Lending
• Software Development Life Cycle (Sdlc)
• Ajax
• Databases
• Xml
• Rest
• Enforcement
• Real Estate
• Operating Systems
• Javascript
• Web Development
• SEO
• Technical Operations
• Web Services
• Leadership
• Perl
• Software Development
• Bash
• Open Source
• Vmware
• System Administration