Wei Chen

Portfolio Management | Treasury Management | Relationship Management | Technology Expertise

Role
Famli Customer Care Directorate at Maryland Department Of Labor
Location
Frederick, MD, US
LinkedIn followers
500 followers

About Wei Chen

Dynamic and performance-driven banking leader with over 12 years of progressive experience spanning retail/commercial banking and wealth management. Proven success in leading multi-location branch operations, developing high-performing teams, driving deposit growth, and delivering top-tier customer experiences. Adept in leading change initiatives, optimizing banking operations, and partnering cross-functionally to improve service delivery. Recognized for creating a culture of accountability and professional development, fostering internal promotions, and improving service delivery in fast-paced environments.

Experience

  1. Famli Customer Care Directorate

    Maryland Department Of Labor

    Feb 2026 — Present

Education

  • University of Maryland Global Campus

    Finance, Finance and Financial Management Services

    2016

Skills

  • Small Business
  • Management
  • Microsoft Office
  • Customer Service
  • Direct Sales
  • Sales
  • Entrepreneurship
  • Sales Management
  • Service Excellence
  • Marketing
  • Microsoft Word
  • Finance
  • Training
  • Banking
  • Financial Services
  • Foreign Languages
  • Lead Generation
  • Cross Selling
  • Crm
  • Strategy
  • Insurance Brokerage
  • Sales Prospecting
  • Prospecting New Clients
  • Life Insurance
  • Supervisory Experience
  • Travel Management
  • Online Marketing
  • Government Liasioning
  • Foreign Relations
  • Chinese Culture
  • International Relations
  • Business Management
  • Leadership Development
  • Strategy Development
  • Company Branding
  • Company Development
  • Company Turnaround
  • Licensed Property & Casualty Insurance Agent
  • Licensed Life & Health Insurance Agent
  • Refinance

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Wei Chen — Famli Customer Care Directorate at Maryland Department Of Labor in Frederick, MD, US | Unifers