Matt Weddle
Director of Information Technology at Pool Troopers
- Role
- Director of Information Technology at Pool Troopers
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Matt Weddle
IT Executive with 25 years of experience leading large-scale digital transformation, modernizing technology environments, and delivering measurable business impact across multi-state, multi-site organizations. I excel at aligning technology strategy with operational priorities, elevating customer and employee experience, and driving efficiency, performance, and growth.Currently serving as Director of Information Technology at Pool Troopers, I lead the full enterprise technology function while driving the end-to-end rollout of ServiceTitan across 18 branches in five states. I am hands-on in every phase—process design, data architecture, technical delivery, training, and change management—to ensure a seamless transformation. This work is improving responsiveness for customers, streamlining field operations, and equipping leadership with real-time insights that enhance decision-making and scalability. I also oversee infrastructure, end-user support, vendor relationships, and budgeting, reducing unnecessary costs while strengthening system stability and performance.My career includes senior leadership roles at Lincare and Verizon, where I directed nationwide engineering teams, built vendor management organizations, led cloud and network modernization efforts, and delivered multimillion-dollar cost savings. I’ve consistently been recognized for transformational leadership, operational excellence, and developing high-performing teams.I am currently enhancing my skill set with advanced AI strategy and applied AI coursework to help organizations leverage automation, analytics, and intelligent decisioning as part of their long-term technology roadmap.I specialize in simplifying complexity, modernizing legacy environments, and building technology foundations that enable scale, customer satisfaction, and sustained business growth.
Experience
Director of Information Technology
May 2024 — Present · Tampa, FL, US
Leading the end-to-end implementation of ServiceTitan across 18 Pool & Spa branches in five states, actively managing every detail to ensure a seamless and successful transformation. This rollout is elevating the customer experience through faster scheduling, proactive communication, and more accurate service insights. Employees are gaining streamlined workflows, reduced manual effort, and intuitive mobile tools that simplify daily operations. Leadership now has real-time visibility into branch performance, enabling smarter decisions, increased efficiency, higher customer satisfaction, and a strong foundation for scalable growth.In addition to this initiative, I lead all IT infrastructure, end-user support, and vendor management efforts across the organization—driving stability, optimizing service delivery, managing budgets, and identifying opportunities to eliminate unnecessary costs while improving overall technology performance.
Education
Virginia Tech
Bachelor of Science, Management Science with Concentration in Management Information Systems
1993 — 1996
Radford University
Transferred to Virginia Tech and joined the Management Information Systems(MIS) program in 1993., Computer Science
1991 — 1993
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