Webster Garratt
Senior Director, Head of Service Design Emea & Apac @Publicis Sapient
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WORK HISTORY
Senior Director, Head of Service Design Emea & Apac @Publicis Sapient
ABOUT WEBSTER GARRATT
A strategic digital leader with creative roots and a consultative approach. I build high-performing teams for agencies, clients and start-ups, and for over 20 years have worked across the automotive, financial services, health, retail, telecoms and travel sectors. I have a calm, facilitative, sleeves-up leadership style, believe authenticity is a super-power, and enjoy helping individuals, teams and businesses achieve their goals. Specialties - Business and digital strategy, digital transformation, capability building, digital leadership, creative leadership, customer experience strategy, design thinking, workshop design and facilitation, research, co-creation, service design, content design, experience design, user experience, user-centred design, product development, prototyping, organisation design, culture and change management, vision and values development, consultation and people change, coaching and mentoring, P&L management.
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