Joshua Baer
Systems Analysis, Development, Design And Technical Maintenance For Small Business
- Role
- Customer Success Specialist at Membermouse
- Location
- Wheeling, US
- LinkedIn followers
- 500 followers
About Joshua Baer
I sit at the intersection of customer experience, technical analysis, and product…
Experience
Customer Success Specialist
Dec 2020 — Present · Houston, TX, US
Provided caring, high quality customer support via tickets and Zoom calls• Communicated customer needs, areas of software improvements, and bugreports with development team to improve product• Wrote new documentation and improved existing technical documentation• Sharpened my skills with communication to leave a positive experience forthe customer, and to manage high volume requests• Troubleshot, repaired, and consulted on website problems and configuration
Education
ITT TECHNICAL INSTITUTE
Associates Degree, Computer Networking Administration
2009 — 2011
Skills
- Shared Hosting
- Linux System Administration
- Troubleshooting
- Domain Registration
- Phpmyadmin
- Website Redesign
- Cms
- Google Analytics
- Blog Development
- Web Design
- Hosting Services
- E-Commerce
- Php
- Html
- Server Administration
- User Experience
- W3c Validation
- Cross-Browser Compatibility
- Email Hosting
- Wordpress
- Open Source
- Sugarcrm
- Social Media
- Web Development
- SEO
- Web Hosting
- Web Applications
- Reseller Hosting
- Cpanel
- Web Standards
- Search Engine Optimization (SEO)
- Css
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.