Walt Buckaloo
Senior Director, Strategy and Business Development @Fiserv
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WORK HISTORY
Senior Director, Strategy and Business Development @Fiserv
Frisco, TX, US
Oversee all aspects of business development and strategic planning for the business including national service delivery for internal systems, disparate MSP client systems and all technology cycles. Manage and direct performance, recruitment, retention, and development of Network Operations Center, services desk and technical operations.Strategy, scale, sales operations of $55M business unit in fortune 500 SaaS financial software company.Create and deliver GTM offerings and Product Management for all secure managed services/cybersecurity business units including outsourced services, cloud migration, data center, SaaS, PaaS, IaaS, DRaaS, MDR, XDR, SIEMs and cybersecurity governance.Executive team across all functions, including sales, marketing, accounting, service, cyber security and service delivery operations.
EDUCATION
Baylor University
Computer Science
The University of Texas at Dallas
Bachelor's degree, MIS, Business Communications
SMU Cox School of Business
MBA, Entrepreneurial and Small Business Operations
SKILLS
ABOUT WALT BUCKALOO
Highly qualified Technology professional with 20 years of Technology management experience including IT Sales and IT Service Delivery. Successfully builds relationships with C Level clients, vendors in addition to corporate leadership. Oversees all IT-related purchasing, budget development, employee training, systems administration and capacity planning. Champions change management and facilitates ITIL service strategy, design, transition, operation and continued improvements.Continually re-defines customer requirements while exceeding SLA expectations both internally and externally to the firm.Creates open environment that encourages innovation and employee professional career development.Specialties: CIO, SVP, IT Budgeting, Consulting Firm Management, Change Management, virtualization, Desktop Operations Management, MS Certified, Small Business Specialist, Director of Technology.
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