Werner Benkenstein
Enabling awesome Guest Experiences and unparalleled organizational efficiency through innovative technology
- Role
- Senior Manager, Product Development - Services & Operations Platforms at Carnival Corporation
- Location
- Fort Walton Beach, FL, US
- LinkedIn followers
- 500 followers
About Werner Benkenstein
Experienced in various Shipboard Management roles. Currently focused on the operationalization of new technology solutions for both Guests and Employees, shipboard and shoreside, centered around Guest experience creation, operational and organizational efficiency.
Experience
Senior Manager, Product Development - Services & Operations Platforms
Jul 2018 — Present · Miami, FL, US
Education
Lord Charles Hotel - Hospitality Program
Diploma, Hotel/Motel Administration/Management
1996 — 2000
Skills
- Tourism
- Banquets
- User Experience Design
- Hotel Management
- Budgets
- Yield Management
- Fidelio
- Project Management
- Event Planning
- Hotels
- Customer Experience
- User Experience
- Hospitality
- Business Analysis
- Guest Service Management
- Training
- Customer Satisfaction
- User-Centered Design
- Leisure
- Hotel Booking
- Pre-Opening
- Cruises
- Business Strategy
- Vacation
- Hospitality Management
- User Acceptance Testing
- Teamwork
- Team Management
- Concierge Services
- Travel Management
- Budgeting
- Hospitality Information Technology
- Revenue Analysis
- Experience Design
- Resorts
- Hospitality Industry
- Event Management
- Business Intelligence
- Food & Beverage
- Customer Service
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