Wayne Chan

About Wayne Chan

I was hired to manage the Bank’s innovation process, determine the technological needs of each branch and department, and develop and deliver solutions for those needs. I play a key role in attaining the Bank’s operational and financial goals, ensure objectives and programs are aligned with the Bank’s objectives and strategies, and hold primary accountability for the Bank’s IT strategic plan. I report directly to the COO and CIO. My mission is to enable the Bank to become a leader in the rapidly changing FinTech environment by establishing an innovation process and developing a culture of innovation. I am working closely with both internal and external management to ensure all aspects of the Innovation Program are understood and implemented.Existing processes and systems have been documented and reviewed in order to assess basic needs and requirements and efficiencies have been improved through the development of a comprehensive automation strategy which has maximized time and resources. We have created metrics based on overall business objectives and the ability to demonstrate strategic planning objectives.Change management is being supported and sustained by leveraging elements of the Bank’s culture, and all business units are supported in new product and service initiatives.

Experience

1. VP Pmo Digital Delivery Ai

   PENNYMAC

   Oct 2025 — Present · Westlake Village, CA, US

   Program Management of corporate AI initiatives.

Education

• UCLA Anderson School of Management

  MBA

• Wesleyan University

  BA, Economics

  1989 — 1993

• Doshisha University

  Economics, East Asian Studies

  2001 — 2002

Skills

• Product Management
• Sem
• Online Advertising
• Crm
• Strategic Planning
• Pricing Strategy
• Product Marketing
• Management
• Digital Strategy
• Management Consulting
• Outsourcing
• Budgets
• Innovation Leadership Cross-Functional Leadership Strategic & Tactical Planning Product Release Management Contract Negotiation Operations Management Sales Revenue Growth Team Building Regulatory & Audit Compliance Deal Execution & Operational Ownership
• Business Development
• Digital Marketing
• Project Management
• Cross-Functional Team Leadership
• Digital Media
• Human Resources
• Corporate Communications
• Negotiation
• Strategic Partnerships
• Analytics
• Business Strategy
• Product Development
• Strategy
• E-Commerce
• Competitive Analysis
• Start-Ups
• Program Management