Wayne Butterfield
Augmenting the human workforce as a Fractional Chief AI & Transformation Officer
- Role
- Chief Ai & Technology Officer (Fractional) at Quotient Wealth Partners
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Wayne Butterfield
For more than 15 years, I’ve helped organisations navigate and thrive in the rapidly shifting landscape of AI, automation, and digital transformation. From early RPA experimentation and OCR deployments to pioneering large-scale chatbot programmes and today’s agentic AI capabilities, my career has been defined by a willingness to explore what’s possible long before it becomes mainstream.I’ve taken bold bets, delivered transformative outcomes, and learned first-hand where automation initiatives typically succeed or fail. Those lessons now guide how I help businesses avoid common pitfalls, accelerate adoption, and rethink work in ways that elevate the human workforce rather than replace it.My mission today is simple: to bring clarity, direction, and practical leadership to organisations embracing modern AI, ensuring they unlock meaningful value with confidence and precision.ExperienceAI & Automation Advisor to Global Enterprises: I partner with Fortune 500 organisations and the mid market to design AI 1st operations and deploy solutions across Agentic AI, Generative AI, RPA, OCR, Conversation AI, and knowledge automation. Delivering measurable outcomes across cost reduction, customer experience, cycle-time efficiency, and operational resilience.Public Speaker & Thought Leader: A recognised voice in AI, automation, and the future of work, speaking at flagship events across the UK, Europe, and the USA. Known for demystifying complex technology and presenting a pragmatic, human-first approach to transformation. Regularly sharing insights on agentic AI, digital service strategy, and organisational readiness.Core Specialties: • Agentic AI & Generative AI Strategy • Process Optimisation & Workflow Reinvention • CX in a world of AI • Intelligent & Robotic Process Automation • Conversational AI & Virtual Agents • Stakeholder Alignment & Executive Advisory • Operational Change, Governance & AI Readiness • Contract Negotiation & Vendor Management
Experience
Chief Ai & Technology Officer (Fractional)
Jan 2026 — Present · US
Working directly for the CEO’s, to push an AI first agenda across the organisation, responsible for tech strategy, AI tools, Data and tool adoption
Skills
- Project Delivery
- Robotic Process Automation
- Management
- Thought Leadership
- Leadership
- Stakeholder Management
- Team Leadership
- Process Improvement
- Vendor Management
- Contact Centers
- Customer Experience
- Contract Negotiation
- Telecommunications
- Team Management
- Outsourcing
- Customer Relationship Management (Crm)
- Bpo
- Business Strategy
- Process Automation
- Change Management
- Service Delivery
- Call Centers
- Business Development
- Business Process Improvement
- Live Chat
- Strategy
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