Wayne Higgins
Senior Agile Delivery Manager @Asda
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WORK HISTORY
Senior Agile Delivery Manager @Asda
Leeds, GB
EDUCATION
The Manchester Metropolitan University
Leadership & Management Professional - CMI
SKILLS
ABOUT WAYNE HIGGINS
At Asda, our team\'s commitment to integrating Agile methodologies in ITIL service operations has significantly enhanced our manufacturing process improvement strategies. My role as Agile Delivery Manager, bolstered by a Prince2 Practitioner certification, involves leading cross-functional groups to drive end-to-end service operational readiness—a key to our success in the competitive ecommerce sector.With a keen focus on incident management and business analysis, we have delivered complex projects that resonate with our strategic objectives. Our collaborative spirit has not only improved processes but also amplified team performance and stakeholder engagement. It\'s through problem-solving and conflict management that we foster an environment ripe for innovation, securing Asda\'s growth trajectory.
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