Wayne G White
- Role
- Senior Vice President, Provider Service Operations at UnitedHealth Group
- Location
- Peoria, AZ, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Wayne G White
Accomplished senior CX thought leader recognized for delivering stellar results in…
Experience
Senior Vice President, Provider Service Operations
Sep 2018 — Present
Skills
- Project Management
- Business Analysis
- Metrics
- Team Leadership
- Customer Experience
- Call Centers
- Process Improvement
- Capacity Planning
- Offshoring
- Contact Centers
- Customer Satisfaction
- Call Center Development
- Technical Support
- Executive Management
- Six Sigma
- P&L Management
- Vendor Management
- Business Process Improvement
- Telecommunications
- Team Building
- Inbound Marketing
- Business Transformation
- Outsourcing
- Bpo
- Workforce Management
- Crm
- Strategic Planning
- Business Process
- Pmp
- Analytics
- Cross-Functional Team Leadership
- Operational Excellence
- Program Management
- Customer Retention
- Quality Assurance
- Forecasting
- Strategy
- Team Management
- Change Management
- Operations Management
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