Wayne Dockery

About Wayne Dockery

Hands-On Microsoft 365 Administrator and Messaging & Collaboration Engineer with 20+…

Experience

1. System Administrator

   National Debt Relief, LLC

   May 2024 — Present · NY, US

   As a member of a fully remote collaborative Infrastructure Team I support the full Microsoft 365 platform: Exchange Online, Teams, SharePoint Online including site creation, management, OneDrive user profile administration, Purview for performing Content Searches for eDiscovery and recovery, Defender Policies and EOP, Purview, RBAC as well as the Azure/Entra Users, Groups, AD Connect, Conditional Access, Enterprise Applications, SSO, SAML. PowerShell scripting, Active Directory multi-domain management, GPO\'s, and DHCP, Print Server management. Microsoft Windows Server 20••••22 Management, patch management and deployment using NinjaOne. VMWare ESXi administration. CoreView Administration. User of FreshService service management for Ticketing, Change Management, Problem Management. AWS IAM Administrator. Utilize Netskope to troubleshoot and address issues with website access working with Network Engineering. Monitoring the environment using NetCrunch. Project and Task Management using Monday.com. Work on escalations from End User Support and Desktop Engineering Team.

Education

• Iona University

  BS, Computer Information Systems

  1984 — 1986

• SUNY Westchester Community College

  AAS, Data Processing & Accounting

  1980 — 1982

Skills

• Active Directory
• Exchange 2010, Ocs 2007r2, Mobileiron, Cisco Ironport
• Microsoft Exchange
• Postfix
• Vendor Management
• Cluster
• Disaster Recovery
• Mobileiron
• Lync Server 2010
• Windows Server
• Blackberry Enterprise Server
• Powershell
• Itil
• IT Management
• Visio