Waylon Werner
Experienced Director in Healthcare Data and Client Delivery | Driving Strategic Growth and Transformation | Specialist in Data Quality, Client Satisfaction, Event Planning, Public Speaking, and Live Entertainment
- Role
- Operations and Client Services Manager at Rainbow Mental Health
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Waylon Werner
As the previous Director of Client Delivery & Activation at Optum, a leading healthcare…
Experience
Operations and Client Services Manager
Jul 2025 — Present · Chicago, IL, US
I support daily operations at a psychiatric clinic, working closely with the clinic manager to streamline workflows, manage scheduling, and ensure compliance with regulatory standards. I handle client communication, billing coordination, and uphold HIPAA guidelines. I contribute to marketing, vendor relations, and clinic growth efforts, while recommending process improvements to enhance the client experience and team efficiency.
Education
Valparaiso University
BA
1997 — 2021
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