Wayland Pond

About Wayland Pond

I am a trusted and determined sales and technology executive with over 24 years of experience developing and honing key insights into how technology and automation can streamline operational processes for mortgage lenders and financial institutions. I am well-versed in mortgage technology, process, and relevant trends with a proven ability to introduce new concepts and confidently articulate value to the C-level and across decision makers.Strategy is core to how I work. By working across teams and with executive management, I am able to adopt a 360-degree perspective that allows me to effectively align executives and motivate teams to reach and achieve their goals and objectives.Colleagues describe me as a thoughtful, passionate, and hands-on leader who communicates effectively and can respond to fluid situations. I am energized by the customer and continually driven by my unending enthusiasm for innovative lending technology and solutions.I am a proud pioneer of the mortgage industry’s first electronic delivery of a fully indexed loan file.

Experience

1. Strategic Account Executive

   Total Expert

   Feb 2023 — Present

   Total Expert enables modern financial institutions to engage and guide consumers through complex financial decisions by providing purpose-built tools that fuse digital communications and human interactions.

Education

• University of Richmond

  BA, Jepson School of Leadership Studies

  1993 — 1997