Willian M. Augusto

About Willian M. Augusto

I’m an experienced Operations & Program Management professional with a proven record of building high-performing teams, launching new facilities, and creating operational systems that last. Over the last decade I’ve led critical projects, solved problems under pressure, and helped people grow into leaders—because I believe great results come from strong teams.My leadership style is action-oriented, people-focused, and solution-driven. I empower teams to act intelligently and confidently, while creating systems that keep operations running smoothly even in high-volume, high-stakes environments.I am currently based in the Salt Lake City area and open to fast-hire, high-impact roles in Operations, Program/Project Management, or Customer Success, especially with companies that value strong culture, autonomy, and results. Long-term, I’m transitioning into tech and people-centric roles where I can bring my operational rigor into customer-driven environments. What I bring:• Experience launching & managing large-scale operations• Proven leadership and mentorship (building top-performing teams)• Bias for action, system-thinking, and execution under pressure• Strong communication and stakeholder management skills Open to:• Operations / Logistics Manager / Supervisor Roles• Program & Project Management Roles• Tech industry entry-to-mid level paths (Customer Success / Implementation)• Roles in **Salt Lake City + 25-mile radius**, as well as **remote opportunities**Let’s connect if you’re hiring or looking for someone who will take ownership and deliver from day one.

Experience

1. Store Manager

   Starbucks

   Dec 2025 — Present · Sioux Falls, SD, US

Education

• UNAMA

  Bachelor's degree, Computer Science

• Brigham Young University - Idaho

  Bachelor's degree, Geology

  2014 — 2017

• Utah Valley University

  Master of Business Administration - MBA, Finance and Financial Management Services

  2020 — 2021

Skills

• Pesquisa
• Physics
• Geology
• Leadership
• Mineralogy
• Atendimento Ao Cliente
• Microsoft Word
• Oratória
• Liderança De Equipe
• Technical Writing
• Microsoft Office
• Geofísica
• Powerpoint
• Microsoft Excel
• Calculus
• Gis
• Geologia
• Gestão
• Scientific Research
• Group Work
• Petrology
• English
• Sequence Stratigraphy
• Sedimentary Facies Modeling
• C (Linguagem De Programação)
• Chemistry
• Liderança
• Cálculo
• Docência
• Mídias Sociais
• Geologia Do Petróleo
• Negociação
• Geologia Estrutural
• Planejamento Estratégico
• Mapeamento Geológico
• Microsoft Powerpoint
• Química
• Física
• Negotiation Skills
• Sedimentology