Ryan Watts

About Ryan Watts

I am a business strategist, client partner, and digital transformation leader focused on enabling top & bottom line growth, building best-in-class CX and EX, and fostering human centered engagement to drive adoption. I am passionate about building and growing diverse teams, mentoring, and coaching.I thrive in complex environments, across multiple industries and functions (Marketing, Sales, Service, Data, IT, HR, and Sourcing)to create holistic strategies focused around business vision & strategy, digital enablement (e.g, Mobile, CRM / ERP), and holistic user experience (inclusive of creating sustainable change).I’ve developed unique skills and perspectives around managing in the era of digital, agile, and design thinking. My experience includes deep experience across industries which enables me to pressure test the status quo in any given environment.As a dynamic strategist who has also spent time as an entrepreneur, I continue to demonstrate the ability to develop and implement holistic strategies in response to changing organizational needs with multiple corporations and start ups. I achieve this by leveraging both a deep functional understanding of a variety of businesses, an ability to translate technology needs into business terminology, and strong people skills to create mutual understanding, drive decision making, and implement win-win situations across functions. I am known for being a person you wouldn’t mind getting stuck in an airport with, quality communication, collaboration, and facilitation while understanding how to prioritize & quickly shift in light of new information.2018 Nominee for the United States House of Representatives in North Carolina’s 6th Congressional District.

Experience

1. Associate Partner, Strategy & Transformation - Ibm Consulting

   IBM

   Jul 2022 — Present

   Current Roles- Client Partner & Delivery Executive- Sales & Service Transformation Practice Lead- Offering Leader: Multi-Platform Ecosystem & AI Strategy, Human-Centered Enablement & Adoption- Go-To-Market Leader (Tech, Media & Entertainment, Manufacturing)Previous Roles- Business & Program Strategist- Business Transformation Services Client Growth Platform Leader (Hi Tech + Media & Entertainment)- Media & Entertainment Leadership TeamClient Leadership Eminence Master Class Cohort (2024), Cornerstone Leadership Cohort (2023), BetterUp Leadership Coaching Cohort (2022)

Education

• Universidad de Salamanca

  Certificate in Spanish Language & Culture - Study Abroad, International Studies, Spanish History, Spanish Language

• UNC Kenan-Flagler Business School

  BA, BSBA, Political Science, Business Administration

Skills

• Analytics
• Business Strategy
• Change Management
• Microsoft Office
• Management
• Strategy
• E-Commerce
• Social Media Marketing
• Business Development
• Team Leadership
• Project Management
• SEO
• Business Process
• Digital Media
• Microsoft Office Suite
• Blogging
• Marketing Communications
• Social Business
• Customer Experience
• Leadership
• Start-Ups
• Retail
• Customer Relations
• Small Business
• Training
• Sharepoint
• Business Process Design
• Digital Strategy
• Lotus Notes
• Gamification
• Entrepreneurship
• Management Consulting
• Visio
• Crm
• Digital Communication Strategy
• Social Networking
• Ms Project
• Analysis
• Customer Experience Consulting
• Project Planning