Sourav Vashishtha

About Sourav Vashishtha

Senior IT professional with 11+ years of experience, including 9+ years as a Certified Salesforce Functional Consultant and Business Analyst. Specialized in designing, implementing, and scaling Salesforce solutions across Sales, Service, Experience, Marketing, Commerce and Custom Cloud for global enterprises.Expert in requirements engineering, business process transformation, stakeholder alignment, and end-to-end solution delivery using Agile and SDLC methodologies. Consistently delivers scalable, adoption-focused outcomes that improve operational efficiency and measurable business impact across Automotive, Oil & Gas, Retail, Healthcare, and other industries.Strong focus on AI-driven automation and next-generation CRM capabilities. Hands-on experience with Salesforce Agentforce and Microsoft Copilot, including leading POCs and delivering a complete end-to-end Microsoft Copilot agent for product support. Demonstrated ability to translate emerging technologies into production-ready enterprise solutions.Known for structured thinking, execution discipline, analytical problem solving, translating complex business challenges into clear, executable solutions, and strong client-facing leadership. Focused on driving digital transformation by aligning with business strategy to deliver sustained, high-impact value.

Experience

1. Staff Salesforce Product Owner

   ChargePoint

   Nov 2025 — Present · IN

   I manage the Salesforce-driven channel sales ecosystem that enables our partner and sales network to operate seamlessly — aligning product strategy, CRM capabilities, and execution across regions. From partner onboarding and webstore optimization to global requirement alignment, I ensure every solution is scalable, well-governed, and built to drive measurable business impact.At the core, my focus is on strengthening data integrity, streamlining processes, and continuously enhancing the platform through structured design, cross-functional collaboration, and AI-led innovation — creating efficient, intelligent systems that empower teams and elevate the partner experience.

Education

• Maharshi Dayanand University

  Bachelor's Degree, Computer Science

  2011 — 2014

Skills

• Windows
• System Administration
• Microsoft Office
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Market Research
• Hardware
• Routers
• Leadership
• IT Service Management
• Management
• Network Security
• Html
• Software Installation
• Troubleshooting
• Network Administration
• Networking
• Team Management
• Computer Network Operations
• Ethical Hacking
• Crm