Paul Waters

Director Cloud Infrastructure & Operations @UST

Windsor, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Director Cloud Infrastructure & Operations @UST

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London, GB

Leading a multi-country IT infrastructure transformation across 17 countries and 14 service towers, supporting 6,800 users under 47 SLAs. Responsible for end-to-end delivery governance, demand management, and financial control to ensure alignment with business strategy and operational goals. Integrated two incumbent suppliers and transitioned 90+ staff, strengthening service continuity and compliance. Partnering with CxO stakeholders to embed portfolio governance, improve cost transparency, and enhance delivery performance across global operations

EDUCATION

N/A

The Open University

Telecommunications Management

SKILLS

Mobile Devices2g3gStakeholder ManagementTeam LeadershipNetwork DesignBusiness TransformationProgram ManagementWireless TechnologiesMobile TechnologyConsultingPmoCross-Functional Team LeadershipLeadershipTelecommunicationsMobile CommunicationsPre-SalesProject ManagementWirelessGsmProject DeliveryTeam ManagementManaged ServicesBssIntegrationBusiness CaseOutsourcingUmtsLteChange ManagementBusiness DevelopmentService DeliveryNetworkingStrategyRanManagementProject PlanningBusiness Process ImprovementCustomer ExperienceUniversal Mobile Telecommunications System (Umts)

ABOUT PAUL WATERS

Programme Delivery Director with over 20 years’ experience leading large-scale IT and network transformation programmes across telecoms, infrastructure, and cross functional enterprise services (£20M–£350M). Proven record of delivering measurable commercial and operational outcomes through disciplined governance, benefit realisation, and stakeholder alignment. Adept at managing multi-vendor portfolios and large cross-functional teams to ensure complex change lands on time, on budget, and to business case expectations. Combines consulting rigour with hands-on delivery leadership to drive scalable, sustainable transformation.Portfolio Governance • Multi-Market Delivery • Benefit Realisation • Financial & Commercial Control • Stakeholder Engagement • RAID Management • Risk & Compliance • Demand & Resource Planning • Target Operating Model Design • Vendor Management • PMO Leadership • Performance Reporting • Business Case Delivery.

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Paul Waters — Director Cloud Infrastructure & Operations at UST in Windsor, GB | Unifers