Waqar Aslam

About Waqar Aslam

Innovative and results oriented Information Technology Leader with over 20 years of progressive experience in Life Sciences and Consulting industries. • Extensive experience in Pharma Business, Information and Technology Strategy and Architecture, Global Program Delivery, Multi-Channel Customer Relationship Management, Customer Intelligence, Digital Marketing, Product Launch Excellence, Social Media, Mobile Solutions, Sales, Marketing and Medical Operations, Information Security, Healthcare Compliance, IT Portfolio Management and Rationalization, IT Outsourcing and Off-shoring, and partnering with the executive level business clients. • Track record of successfully leading global technology strategy initiatives and executing transformation programs resulting in significant organizational efficiency, sustainable savings and revenue enhancements. • Creative problem solver, skilled at facilitating complex strategic discussions with strong understanding of various business functional areas including Sales, Marketing and Medical. • PMI certified project management professional (PMP). • MS in Computer Science and MBA in Finance and Management from Stern School of Business, NYU. • Extensive International experience including Europe, Americas, Asia Pacific and Middle East. Specialties: Business, Information and Technology Strategy, Enterprise Architecture, SOA, BPM, Data Integration and Virtualization, Master Data Management, Business Intelligence, Program Management, Web Portals, Multi-Channel Marketing, CRM, SFA, IT Outsourcing and Off-shoring and partnering with the executive level business clients.

Experience

1. Director

   Johnson & Johnson

   Sep 2010 — Present

   Defined Janssen Global Commercial functional capability framework, technology vision and strategy, capability roadmaps and Information and application architecture. •Developed Janssen Global Multi-channel CRM and Digital Technology Strategy and Architecture in partnership with the regional teams encompassing several customer channels and capabilities including Medical Information Contact Center, Event Management, Sampling, SFA, HCP Portal, Email, Campaign Management, Data Management and Analytics. ­•Conducted CRM technology evaluations and defined SaaS based global CRM technology reference architecture with implementation and deployment approach in partnership with the regional teams. Partnered with Pharma industry peers and SaaS vendors to influence and shape SaaS products direction and roadmaps based on Janssen needs. •Defined Janssen global promotional and medical content management strategy and capability roadmaps in partnership with Medical Affairs team. •Defined and implemented Janssen Patient support and engagement solution strategy and roadmaps. •Partnered with J&J Innovation Centers to define partner engagement technology strategy. Developed prioritized set of business capabilities through a series of business blueprinting workshops, conducted technology evaluations and developed functional capability and solution roadmaps. •Partnered with Pharma Commercial IT delivery and Portfolio Management teams in defining the application rationalization process. •Serving as Global Enterprise CRM domain lead and Dean of CRM/SFE content for J&J IT academy.

Education

• Massachusetts Institute of Technology

  Professional Certificate, Data Science: Data to Insights

  2016 — 2016

• University of Engineering and Technology, Lahore

  B.SC., Chemical Engineering

  1988 — 1993

• NYU Stern School of Business

  MBA, Finance and Management

  1999 — 2003

• The City University of New York

  MS, Computer Science

  1994 — 1996

• Rutgers, The State University of New Jersey-New Brunswick

  Mini-MBA, Digital Marketing

  2011 — 2011