Wasim Akram Bora

Role: IT Analyst at Tata Consultancy Services
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Wasim Akram Bora

I am an experienced RPA & Automation Analyst with a proven track record of designing, developing, and deploying automation solutions that improve operational efficiency and business outcomes. At Tata Consultancy Services, I have delivered 12+ end-to-end RPA processes, achieving 30% faster processing across multiple domains.My expertise spans Automation Anywhere, Microsoft Power Platform, API integrations, and Generative AI, enabling me to build intelligent, scalable, and business-oriented automation workflows.I have been recognized with the Technical Excellence Award and Contextual Master Award for my contributions and innovation in automation delivery. Key Skills & Expertise RPA & Automation Automation Anywhere A360 / A2019 OCR, IQ Bot (IDP), Discovery Bot Web, Excel, SAP, Citrix & Terminal Emulator Automation Process optimization & end-to-end workflow design Microsoft Power Platform Power Automate (Cloud & Desktop) Power Apps (Canvas apps) Power BI (Dashboards & automation insights) Microsoft Copilot integration for automation AI & Integration Intelligent Document Processing (IDP) Generative AI–driven automation RESTful API integration Technical Skills Python VBScript SQL Server (Queries, data handling) Methodologies & Delivery Agile (Scrum, XP) Automation governance & best practices Scalability, deployment & monitoring of automation solutions

Experience

IT Analyst
Tata Consultancy Services
Apr 2023 — Present · Kolkata, IN
Designed and developed end-to-end automation solutions using Automation Anywhere(A2019 / Automation 360) and Microsoft Power Automate, delivering over 12 RPA processes that improved business operations speed by 30%. Implemented IQ Bot for document processing and integrated automation across Web, PDF, Excel, and SAP environments, ensuring accuracy and scalability. Developed solutions incorporating RESTful API integrations and VBScript/Python scripts to enhance automation flexibility. Maintained technical accountability for automation delivery, ensuring compliance with bestpractices, architectural design patterns, and RPA governance standards. Actively participated in Agile refinement sessions and Scrum ceremonies, promoting collaboration across cross-functional teams. Designed and developed automation solutions using Automation Anywhere (A2019 /Automation 360) with strong expertise in AARI, IQ Bot, and Discovery Bot. Maintained technical accountability for project delivery, serving as the key technical resource for enterprise automation initiatives. Automated customer service operations, leveraging attended and unattended automation,resulting in a 20% reduction in average handling time. Improved existing RPA solutions through error handling frameworks and performance tuning, increasing process efficiency by 30% and reducing failure rates. Partnered with business stakeholders to identify automation opportunities, applying process assessment and Agile methodologies for continuous improvement. Engaged with business users, architects, and leadership to present automationproposals, gather requirements, and deliver user support during deployment. Facilitated knowledge sharing and provided guidance on Automation Anywhere, Power Automate, and RPA best practices to team members.

Education

WESTBENGAL UNIVERSITY OF TECHNOLOGY
BCA
Savitribai Phule Pune University
Master of Computer Applications (MCA), Information Technology
2013 — 2016

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Wasim Akram Bora

Experience

IT Analyst

Education

WESTBENGAL UNIVERSITY OF TECHNOLOGY

Savitribai Phule Pune University

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