Wasim Haidar
Service Desk Analyst @Mackenzie Health
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WORK HISTORY
Service Desk Analyst @Mackenzie Health
Vaughan, ON, CA
EDUCATION
Bahria University
Bachelor's degree, Computer Engineering
Bahria University
MS Information Security, Computer Engineering
Herzing College
Cybersecurity Specialist, Cyber/Computer Forensics and Counterterrorism
ABOUT WASIM HAIDAR
Cybersecurity and IT Support Specialist with over 5 years of experience securing and supporting enterprise IT environments. I specialize in protecting organizational infrastructure through proactive threat detection, incident response, and vulnerability management while also ensuring smooth IT operations by delivering end-user support and managing system performance.In my career, I\'ve:Responded to and mitigated security incidents using SIEM tools like Splunk.Strengthened enterprise networks with IDS/IPS, endpoint security, and firewall configurations.Delivered comprehensive IT support, managing Active Directory, Microsoft 365, and Intune.Conducted risk assessments, penetration testing, and improved system uptime by optimizing infrastructure.Reduced phishing incidents, led security awareness training, and deployed secure remote work solutions.With hands-on expertise across cybersecurity and technical support functions, my focus is on ensuring operational continuity and protecting systems from evolving cyber threats.
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