Mohd Wassi Wasi Uz Zama
Program Manager @ Eternal | Designing Supply Beyond the App 🧩 | Ex-Head Last Mile, P&L Management, IMT Ghaziabad
- Role
- Program Manager at Zomato
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mohd Wassi Wasi Uz Zama
My primary role is as an Program Manager at Zomato. I lead a team of 35 professionals, manage operations and quality, handle data analytics, and drive cost reduction initiatives. My responsibilities also include profit and loss management, product alignment, and ensuring optimal staffing through strategic occupancy and capacity planning.
Experience
Program Manager
Jan 2025 — Present · Gurugram, IN
Team Management: Successfully led a team of 35 professionals specializing in operations, quality management, data analytics, and critical functions.Cost Reduction and Growth Mindset: Implemented initiatives that reduced workforce from 1800 FTE to 800 FTE, resulting in monthly savings of approximately 3.3 Crore and annual savings of 39 Crore.Profit & Loss Management: Skillfully managed quarterly budget approvals aligned with organizational goals, ensuring proactive financial planning and achievement.Product Alignment: Optimized operations by implementing a solution within the delivery partner app, reducing order-related calls by 35% and monthly FTE requirements by the same percentage
Education
Zakir Husain Delhi College, University of Delhi
Bachelor of Arts - BA, Human Resources Management/Personnel Administration, General
2012 — 2015
Jamia Millia Islamia
Master of Arts - MA, Human Resources Management/Personnel Administration, General
2015 — 2017
Siddharth International Public School - India
12, Business/Commerce, General
2011 — 2012
Institute of Management Technology, Ghaziabad
Executive MBA, Operations Management and Supervision
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