Wasi Alam
Business Analyst, Capital Markets Sales & Compliance
- Role
- Business Analyst at Charles Schwab
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Business Analyst
Oct 2022 — Present · New York, NY, US
At Charles Schwab, I played a critical role in ensuring seamless communication between development teams, product managers, QA, and technical support to streamline the project workflow. Using JIRA, I managed the product backlog, documented user stories, and defined acceptance criteria, ensuring all team members had clear, actionable tasks.I was responsible for creating UML diagrams, including Activity Diagrams, Workflow Diagrams, and wireframes to visually represent project objectives and the final product. Additionally, I coordinated monthly User Acceptance Testing (UAT) with subject matter experts to ensure all requirements were met and applications were defect-free before deployment.As part of my Agile responsibilities, I actively participated in daily Scrum meetings, Sprint Planning, Sprint Retrospectives, and Sprint Demos to track progress, resolve roadblocks, and ensure project alignment. I also maintained detailed Sprint burn-down and burn-up charts, regularly providing status updates to senior managers.My role involved gathering and documenting both functional and non-functional requirements from business owners and stakeholders, translating them into comprehensive Business Requirement Documents (BRDs) and User Stories. I served as a key liaison between the business and technology teams, ensuring the delivery of high-quality solutions that met both user and organizational needs.
Skills
- Android
- Computer Hardware
- Mobile Devices
- Mobile Applications
- Mobile Technology
- Ios
- Computer Repair
- Iphone Support
- Sales
- Tech Savy
- High Tech Sales
- Tech-Savvy
- Computer Maintenance
- Computer Science
- Google Apps
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Sales Management
- Sales Operations
- Retail Sales
- Computer Software Training
- Technical Support
- Marketing Strategy
- Mobile Phone Apps
- Professional Phone Skills
- Retail
- Hardware
- Troubleshooting
- Inventory Management
- Critical Thinking
- Cashiering
- Customer Service
- Customer Satisfaction
- Inventory Control
- Budgets
- Leadership
- Management
- Windows
- Networking
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