Warren Zhou
- Role
- Product Manager at IBM
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Product Manager
Jul 2021 — Present
Market Research + Competitive Positioning Analysis o Led capabilities assessment against key competitor to capture major $4.2M 5-year deal for IBM, with customer able to leverage IBM’s event-based AIOps solution, and setting the stage for subsequent cross-selling and upselling opportunities • Financial Modeling + Reporting o Built out 3-year P&L to assess revenue and cost implications for product with $40MM yearly revenue, weighing with qualitative concerns to drive recommendation for timeline regarding product’s End of Market and End of Support dates o Drove reporting initiative to provide transparency on health of product portfolio - identifying accounts with churn risk, headcount allocation across product pillars, and product roadmaps with features prioritized for future release cycles • Field Enablement + Guidance o Backfilled for colleague on sales enablement initiatives, marshaling development team leads and determining topics for 2 tech sales enablement sessions, driving discussions on new features and considerations for future roadmap items o Served as Subject Matter Expert for major $47M Total Contract Value 5-year opportunity. Offered feedback to customer during Metrics Workshop on industry benchmarks for customer-requested Proof Of Concept Return On Investment figures • IBM Citizenship o Guided team of 2022 Associate Product Manager cohort as coach, offering feedback and best practices for team learning the ropes of product management at IBM o Appointed as Pan Asian \"Identity and Eminence\" squad leader in 2023, role focused on working with squad members to drive and project plan initiatives for the Pan Asian community at IBM o Joined an IBM Service Corps engagement with school district in upstate NY, working with IBMers across business units to identify solutions for the district given severe resource constraints
Education
Stevens Institute of Technology
Master of Science - MS
2020 — 2021
Skills
- Project Management
- Customer Service
- Leadership
- Sql
- Microsoft Word
- R
- Cantonese
- Looker
- Market Research
- Photoshop
- Sketch
- Stata
- Competitive Analysis
- Survey Research
- Html
- Powerpoint
- Jira
- Highly Responsible
- Vba
- Css
- Confluence
- Mandarin
- Microsoft Excel
- Data Analysis
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