Warren Christie

About Warren Christie

Hospitality-Driven Leader | Outdoor Retail & Wine Enthusiast | Customer Experience Specialist Based in Dallas | Fueled by human connection, storytelling, and service that sticks From Whole Foods to wine sales, real estate to retail, and skate parks to service bays — I’ve spent my career connecting people to products, places, and purpose. Whether I’m fixing a derailleur, curating a tasting, or leading a sales team through a market shift, I bring the same mindset:→ People first. Experience forward. Results delivered.🧰 Core StrengthsCustomer-Centric Mindset: Service excellence, upselling through trust, and long-term loyaltyCommunity Activation: Youth recreation, skatepark advocacy, and local partnershipsRevenue & Retail Ops: From boutique to big-box, I’ve scaled systems, rebuilt inventory workflows, and improved cash flowVisual Storytelling: FAA-licensed drone pilot capturing elevated brand momentsHospitality at the Core: I treat every client like a VIP — whether they’re buying a bottle or a bike What People Say “Warren is the kind of professional who turns a sales floor into a community hub. He brings creativity, empathy, and contagious energy to every interaction.” “He not only drove sales — he made the entire customer journey feel personal and memorable.” “His attention to detail, follow-up, and ability to turn a conversation into a relationship was game-changing for our store.” Industries ServedOutdoor & Specialty Retail (Trek, Bike Mart, Whole Foods)Wine & CPG (Pioneer Wine Co, Virtuoso Selections, Green Lotus Hemp)Real Estate & Lifestyle BrandsYouth Recreation & Skatepark DevelopmentExperiential Service, Hospitality, and Tech-Driven Sales🤝 Let’s Connect If You…Want to elevate your customer journey — whether in-store, online, or at eventsNeed someone who blends service, tech, and storytellingAre building a team that values curiosity, creativity, and performance with purposeJust want to swap stories about wine, travel, or cycling routes DM me or connect — I’m always up for a conversation about creating unforgettable experiences and building something meaningful.Let’s roll

Experience

1. Service Advisor

   Trek Bicycle

   Oct 2024 — Present

   Serves as a key point of contact in Trek’s service department, guiding customers through bicycle maintenance, repair, and upgrades while ensuring a seamless and satisfying experience. Streamlined repair intake and diagnostics process, reducing turnaround time and increasing overall service efficiency Implemented service trend tracking and inventory insights that improved part availability and workflow planning Consistently recognized for upselling service packages and maintaining high post-service satisfaction ratings

Education

• Southern Methodist University

  Bachelor of Science