Warren Brennan
Director of IT Services @Foster Moore - The Registry People
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WORK HISTORY
Director of IT Services @Foster Moore - The Registry People
Auckland, NZ
SKILLS
ABOUT WARREN BRENNAN
Extensive experience in operational management of all aspects of managing mission-critical IT systems across a range of technologies, platforms, services, and customer environments & industries.Able to function effectively in a variety of demanding environments requiring a positive and flexible attitude, strong problem-solving, and leadership skills. Comfortable engaging and collaborating with people at business all levels, both internal and externalSkills and experience in service desk and Ops management, desktop and endpoint device procurement, deployment, and support, customer service delivery and SLA management, Infrastructure management oversight – on prem and IaaS private/public cloud. Technical systems consultancy, implementation and support (L1/2/3), DR and BCP.People management, training and development. Audit compliance, and third party/vendor managementConsiderable experience building systems management collateral to define support framework policy and protocol. Implementation, and operational oversight of change management framework, policy and application. Worked in all aspects of sales engagement from proposal/RFP through to service contract, implementation, and services transition Adaptable and agile. Comfortable learning new skills and requirements quickly through outsource experience in delivery to businesses across a range of scales and industry sectors with varying technical service requirements
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