Warren S. Moore

About Warren S. Moore

I have over 10 years of combined experience in a variety of IT settings. I currently serve as a Network Engineer responsible for the configuration of network equipment, network monitoring, and knowledge management. While 5 of my 6 years with Comcast have been in a leadership role, I take pride in being a team player. My educational background consists of a Bachelor of Science degree in Computer Science, and a Master of Science in Education degree in Instructional Systems Design. I have also been able to independently train for a number of technical certifications. Among other things, my studies introduced me to principles of coding, problem solving/troubleshooting methodology, learning styles, and best practices when developing and delivering different forms of instruction. I believe my detail oriented nature and desire for continued growth are my greatest strengths. I have been able to navigate the learning curves and contribute in a number of areas including federal and state government, public safety, managed IT services, and education.

Experience

1. Engineer 2

   Comcast Business

   May 2019 — Present

   Oversee project launch process reviewing and revising documentation to identify improvements in efficiencies, speed, and accuracy while ensuring installations are successful with functional equipment and production targets being met •Analyzing incidents caused by misconfiguration and process gaps while managing interactions with design engineers and technicians which leads to providing recommendations to modify documentation or internal processes and training

Education

• Kentucky State University

  Bachelors, Computer Science

  1998 — 2003

• University of Kentucky

  Masters, Instructional Systems Design

  2005 — 2010