Warren Dmello

WORK HISTORY

EDUCATION

ABOUT WARREN DMELLO

I turn marketing into \"meaningful moments\" and service into \"lasting relationships\" I’ve spent the last few years at the intersection of marketing, customer experience, and digital innovation, working across continents, industries, and audiences. From guiding international students to their first home away from home, to recruiting research participants for clinical studies, I’ve made a career out of connecting people to what matters most — with empathy, insight, and a whole lot of storytelling. Armed with an MBA and a double post-grad from York University in Public Relations and Digital Marketing, I’ve managed high-profile accounts, led cross-functional teams, and delivered marketing campaigns that didn’t just look good, they performed. Whether I was designing social media content, leading volunteer outreach for a global CRO, or refining customer journeys across digital touchpoints, one thing remained constant: my obsession with the audience experience. My marketing journey began not in a boardroom, but in the fast-paced world of content editing, writing, and strategising with brands like MakeMyTrip, Kotak Mahindra Bank, and Brandscapes. I quickly learned that the power of a message lies in its clarity and consistency and that even the best idea needs precision to take flight. Since then, I’ve worn many hats - Account Manager, Operations Executive, Global Consultant, Recruitment Coordinator, each one teaching me how to merge creativity with process, and data with empathy. I’ve led outreach campaigns, managed CRM databases, slashed acquisition costs, and built relationships that last beyond the sale. My toolkit includes everything from Canva, HubSpot, Meta Business Suite and Google Ads, to Excel VBA and the art of reading between the lines on a customer call. But more than the tools or titles, my superpower is this: I speak the language of people. I know how to listen, how to communicate, and how to deliver value, whether it\'s through a social post, a sales pitch, or a service call. In a world full of noise, I help brands say the right thing to the right people, at the right time. I turn strategy into story, and story into connection.