Warren Dcruz
Actively looking for a job
- Role
- Operations Supervisor at Backend Business Solutions
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Warren Dcruz
I’m Warren D\'Cruz, an Operations Supervisor with a strong background in customer service…
Experience
Operations Supervisor
Jan 2024 — Present
Lead a cross-regional team of appliance technicians to deliver timely and high-quality services.Oversaw daily field operations including scheduling, route planning, and customer communications.Handled all inventory coordination and vendor relationship management for repair parts.Addressed escalated service issues, maintained customer satisfaction, and ensured repeat business.Collaborated with sales and accounts departments to align service efforts with business goals.
Education
Gems B-School
Master of Business Administration, Marketing/Marketing Management, General
GEMS B SCHOOL
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
2014 — 2016
PSG college of arts and science
Bachelor's Degree, Business Administration and Management, General
2011 — 2014
PSG College of Arts and Science
Bachelor of Business Administration, Management Information Systems, General
Skills
- Management
- Marketing Communications
- Dedicated
- Human Resources
- Determined
- Marketing
- Leadership
- Business Development
- Team Management
- Recruiting
- Marketing Ninja
- Search
- Business Strategy
- Positive Discipline
- Microsoft Office
- Advertising
- Executive Search
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