Jeffrey Warner

About Jeffrey Warner

Experienced Technical, Operational, and Relationship Management Leader/ExecutiveStrong leadership background in business and technical operations roles, systems design and analysis, application development, portfolio management, IT operations and service desk, infrastructure management, business intelligence/data warehouse management, and Information Technology senior leadership roles. Meet organizational targets by planning and directing all aspects of the functional policies, objectives, and initiatives. Significant experience with healthcare payer administration systems, data interchanges, revenue cycle, EDI/HIPAA transactions, commercial/employer sponsored and government (Medicaid, Medicare, CHIP) programs and state MMIS requirements. Provide leadership direction to ensure business function expense, budget, revenue, and corporate goals are met. Experienced in developing programs to decrease costs of accomplishing operational contractual obligations by continuous improvement and efficient operations.KEY TALENTS*LeadershipCoaching and Team DevelopmentOperational & Strategic PlanningBudget Planning / P&L OwnershipStrategic Vendor Management*Execution Projects/Program ManagementApplication SupportSoftware Quality AssurancePerformance BenchmarksBusiness Development Support*Technology Enterprise Resource PlanningEnterprise Service DeskBusiness Intelligence / Data WarehousingEnterprise Infrastructure Design*Client Technical Relationship ManagementHands-on client implementation supportEstablished client support consultative practiceTraining and supportTiered and regional support organizational designs

Experience

1. VP, Government Operations & Implementation

   UnitedHealthcare

   Dec 2017 — Present · Milwaukee, WI, US

   Lead new business and change process implementations for UHC Government Programs business and lead the end-to-end strategy development, operations management, and technical program implementations for UHC Government Programs Business. My teams manage multiple projects across all impacted functions within UHC Government Programs/Specialty Benefits including supporting technology, reporting, network recruitment, operations, servicing, compliance, and oversight of external business process outsourcing partners.

Education

• Illinois State University

  BS, Finance

• Marquette University

  MBA, Business

Skills

• IT Strategy
• Data Analysis
• Microsoft Certified Professional
• Program Management
• Strategic Planning
• Vendor Management
• Data Warehousing
• IT Management
• Software Development
• Sql
• Visio
• Information Technology
• Sharepoint
• Requirements Analysis
• Business Process
• Process Improvement
• Access
• Software Project Management
• Crm
• Strategy
• Databases
• Integration
• Project Management
• Leadership
• IT Leadership
• Business Intelligence
• Systems Analysis
• Business Analysis
• Business Process Improvement
• Software Documentation
• Sdlc
• Requirements Gathering
• Insurance
• Management
• Team Building
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Analysis