Waquas Aasim
Sales Support Analys
- Role
- Sales Support Specialist at Infosys BPM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Waquas Aasim
Experienced Sales Operations professional specializing in Salesforce CPQ, with a proven…
Experience
Sales Support Specialist
Mar 2025 — Present · Bengaluru, IN
Created renewal quotes based on standard uplift percentages and actively participated in field sales activities.• Provided support to the sales team on quote inquiries and resolved quote-related issues efficiently.• Supporting Sales team on Wolken cases like Order related issues, transactions issues Master data updating on the accounts.• Configured pricing within Salesforce CPQ according to customer input, ensuring operational readiness and alignment with key milestones.• Modified quotes, including adjustments to duration, payment terms, and product pricing, to meet specific business requirements.• Managed projects to ensure business goals were achieved in accordance with Service Level Agreements (SLAs).• Partnered with the sales team to support new and existing quotes through dealing closure, acting as a trusted business advisor.• Governed legal and high-value deals to facilitate smooth and timely deal closures.• Collaborated closely with sales teams to track renewal statuses of expiring assets, maximizing sales opportunities.• Handled sales cases related to quote queries, including creation and modification of quotes.• Utilized CRM systems and other tools to provide pre-sales support and manage sales operations.• Worked alongside sales representatives to prepare accurate direct-to-Citrix price quotations and complete order sheets, verifying each line item for correctness.• Developed reports and dashboards for ad-hoc analysis, employing testing and optimization methodologies.• Adhered to operational processes for managing escalations and follow-ups to ensure timely resolution.
Education
Islamiah Collage
BCA
2010 — 2013
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