Richard Wang
VP, Customer Solutions @Interfaceware Inc
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WORK HISTORY
VP, Customer Solutions @Interfaceware Inc
Toronto, ON, CA
Leading a FHIR integration project for Ontario MHA PDS, overseeing the architecture and FHIR mapping design to connect MediTech databases to the PDS via One Access Gateway using OAuth.• Researched emerging healthcare technologies and developed integration solutions such as EPIC FHIR and Salesforce adapters, Azure FHIR POC, AES encryption, Twilio SMS, and email integration.• Oversaw end-to-end customer training, onboarding, customer success, professional services, and technical support to ensure smooth implementation and long-term satisfaction.• Assessed customer needs and delivered impactful educational content through the “Did You Know” webinar series, a company-wide user conference, detailed technical documentation, and YouTube tutorials, all aimed at enhancing product adoption and developer experience.• Contributed to the Iguana X new product release, supporting documentation, managing customer beta programs, and coordinating third-party penetration testing.
EDUCATION
Wilfrid Laurier University
Master of Business Administration - MBA, Business Administration and Management, General
University of Ottawa
Bachelor of Engineering - BE, Software Engineering and Mgmt Opt
ABOUT RICHARD WANG
I’m passionate about solving real healthcare problems with technology.My work sits at the intersection of healthcare interoperability, modern integration architecture, and emerging AI technologies. I enjoy connecting systems that weren’t originally designed to talk to each other and turning complex health data into something useful.I’ve worked extensively with HL7 v2, FHIR, C-CDA, EDI X12, REST APIs, and cloud platforms like AWS and Azure, delivering integration projects across platforms such as Epic, Athenahealth, OceanMD, PSS Suite, and Smile CDR. My focus is always the same: move the right data to the right place securely and reliably.Lately, I’ve been exploring how AI and large language models can unlock more value from healthcare data—experimenting with RAG architectures, semantic search with embeddings, and safe ways to bring AI into healthcare workflows.I enjoy building practical solutions using Node.js, Python, SQL, and Java, and I’m especially motivated by helping clinicians—especially pharmacists—access better data to improve care.Always happy to connect with people working on interoperability, healthcare platforms, and AI in healthcare.
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