Walter Ferguson

About Walter Ferguson

I’m a creator and collaborator at heart, currently leveraging my empathetic project…

Experience

1. Instructional Designer

   The New York Public Library

   Jan 2022 — Present · New York, NY, US

   Created diverse learning materials including courses, workshops, guides, videos, job aids, and templates on topics aimed at closing the digital divide- Developed and managed a database of over 150 technology courses- Supervised 20+ instructors’ development of curriculum on a variety of technical topics such as coding, digital art, and audiovisual production. Consulted and collaborated with subject matter experts to ensure training content was accurate and effective- Created a team knowledge base and documentation to asynchronously assist team members on the team\'s standard operating procedures, including curriculum creation best practices- Contracted and managed projects with vendors, consultants, and advertising agencies for a cumulative budget of over for translation services, social media, and print advertisements- Developed and managed an inventory system of over computers, digital devices, and accessories. Created policies, practices, and automated workflows for the purpose of lending digital devices to the public- Automated common team operating processes using no-code tools to save staff over 100+ hours- Facilitated in-person, virtual, and asynchronous public and staff-facing workshops- Planned large-scale events including booking A-List talent, creating run-of-shows, and assigning staffing- Produced, edited, and posted software tutorial videos to social media that reached over people- Created Train the Trainer eLearning modules that were uploaded to an LMS.

Education

• University of Arkansas

  Bachelor of Music , Music Education