Walter Cottingham
- Role
- Business Analyst and Team Lead - Digital Solutions at Ecolab
- Location
- Bellingham, WA, US
- LinkedIn followers
- 500 followers
About Walter Cottingham
Results-oriented professional with a diverse background across multiple industries…
Experience
Business Analyst and Team Lead - Digital Solutions
Jan 2022 — Present
Lead team of 13 analysts responsible for onboarding and supporting customer data for Ecolab’s digital solutions and portals across multiple platforms • Delivered on onboarding 600 corporate customers and over users across multiple lines of business within Ecolab. • Ideated and implemented on user provisioning script using java and sql to reduce turnaround time and increase volume for corporate user registration for Ecolab’s Customer portal. • Work with internal stakeholders to gather requirements for enhancement on technology solutions for customer onboarding. • Manage scrum like activities including stand ups, board prioritization. • Responsible for establishing guidelines for rotation program amongst analysts to provide appropriate training and understanding of the various platforms and processes for our onboarding activities (Salesforce, EBX, SQL, Excel). • Work with internal stakeholders to optimize and refine customer onboarding process. • Plan and support platform migration for multiple divisions within Ecolab for customer onboarding
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