Walter Chan

Innovation Associate, Strategy @Salesforce

San Francisco, CA, US
EMAILS
w••••••••@salesforce.com
MOBILE NUMBERS
+14•••••••73

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WORK HISTORY

Mar 2017 — Present

Innovation Associate, Strategy @Salesforce

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San Francisco, CA, US

As part of the Ignite team, I facilitate top customer C-suite executives in creating their vision for digital enterprise transformation on the Salesforce platform. Ignite engagements are highly compressed, typically 6-8 weeks from kick-off to vision, prototype, business plan and roadmap.

EDUCATION

2011

San José State University

Business Administration, Management

SKILLS

ForecastingSales OperationsCustomer ServiceVisual MerchandisingMicrosoft OutlookCustomer SatisfactionLoss PreventionMicrosoft PowerpointRetail SalesFacebookMarketingPowerpointMicrosoft ExcelInnovationRetailManagementOutlookInventory ManagementMerchandisingTime ManagementMicrosoft OfficeSales

ABOUT WALTER CHAN

Improve business processes using design thinking to accomplish goals with clear KPIs - Extensive project management experience using waterfall and mitigating scope creep - Cross-collaborate and communicate skills to find redundancies/introduce new hybrid-agile methods to teach new skills from start to finish - Utilize operation effectiveness skills to reengineer new processes with the goal of creating a more efficient stream - Manage strategic events to ensure continuous success in meetings and relationships

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