Walter Heaggans
Manager- Learning and Development at Community Health Choice @Community Health Choice
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WORK HISTORY
Manager- Learning and Development at Community Health Choice @Community Health Choice
Houston, TX, US
Lead enterprise learning and development initiatives that support employee onboarding, leadership development, workforce capability building, and operational performance across the organization. Partner with HR leaders, operations executives, and departmental stakeholders to design and implement strategic learning programs that strengthen employee capability and support business objectives.Key contributions include:• Leading onboarding and workforce development initiatives that support employees across multiple departments and lines of business• Designing leadership development opportunities that strengthen emerging leaders and management capabilities• Partnering with HR and operational leadership to align training strategy with organizational priorities• Facilitating learning initiatives that improve employee performance, engagement, and operational effectiveness• Supporting large-scale training efforts tied to organizational initiatives and regulatory requirements• Managing training programs, instructional design initiatives, and workforce development projectsPrevious Experience
EDUCATION
Shaw University
BA, Education
ABOUT WALTER HEAGGANS
I am a Learning and Development leader with over a decade of experience helping organizations strengthen leadership capability, develop talent pipelines, and improve workforce performance.Currently serving as Manager of Learning & Development at Community Health Choice, I lead strategic learning initiatives that support onboarding, leadership development, operational training, and workforce development across multiple departments. My work focuses on aligning learning strategy with business goals to ensure leaders and employees are equipped with the knowledge, tools, and confidence needed to perform at a high level.Throughout my career, I have partnered closely with HR, operations leaders, and executive stakeholders to design programs that enhance employee experience, strengthen leadership capability, and improve organizational effectiveness.
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