Walter Duncan
Warehouse Manager @ BSH Home Appliances Group | Process Improvement
- Role
- Warehouse Manager at BSH Home Appliances Group
- Location
- Jacksonville, NC, US
- LinkedIn followers
- 500 followers
About Walter Duncan
Senior operations leader with over 20 years of progressive responsibility in logistics, supply chain, and multi-site warehouse management. Proven track record of driving enterprise-level efficiency, cost reduction, and service excellence through lean principles, strategic workforce planning, and continuous improvement. Experienced in leading cross-functional teams across military, manufacturing, and consumer goods sectors, with a focus on scalable systems and financial accountability.
Experience
Warehouse Manager
Oct 2024 — Present · New Bern, NC, US
Lead operations at BSH’s Central Distribution Center (CDC) for white goods, overseeing the full warehousing lifecycle for major appliances shipped across the U.S. Responsible for multi-shift performance, inventory flow, quality, labor strategy, and continuous improvement within a high-volume, asset-intensive environment.Manage daily throughput of over 1 million units annually with a team of 100+ associates, supporting both retail and direct-to-consumer fulfillment.Improved productivity by 15% and reduced overtime by 30% through labor planning, cross-training, and engineered standard work.Achieved 99.8% outbound accuracy via enhanced quality controls and systematic error-proofing in staging and loading processes.Drove over $1.2M in annual savings through lean warehousing initiatives, workforce optimization, and capacity balancing.Led redistribution of bulk inventory to alleviate CDC capacity constraints, improving inbound flow and reducing dock congestion.Spearheaded integration of SAP S/4HANA and WMS enhancements, enabling better inventory visibility and operational KPIs.Act as the senior warehouse liaison to supply chain leadership, contributing to national distribution strategy and systems alignment.
Education
Embry-Riddle Aeronautical University
Bachelor of Applied Science (BASc), Aviation Maintenance Management
2016 — 2019
Georgetown University
Master's degree, Professional Studies in Supply Chain Management
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