Walter Donovan
Cross-functional and strategic business partner championing disability inclusion as both a competitive advantage and vehicle to corporate sustainability.
- Role
- d & i Accessibility Program Manager at Charles Schwab
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
Experience
d & i Accessibility Program Manager
Jan 2022 — Present · Lone Tree, CO, US
Prepare recommendations to improve accessibility for employees and clients with disabilities as part of Schwab\'s corporate Diversity and Inclusion team to champion and uphold our inclusive culture. Engage directly with employees and clients who bring accessibility issues to our attention while advocating internally for the remediation of those experiences and keeping all relevant parties informed. Supply insight for information requests from key stakeholders summarizing progress toward Schwab\'s commitment to accessibility. Consult with internal business partners who oversee disabled employee and client user experiences in identifying risks to the firm and proposing solutions. Support legal team and vendor management partners with qualification around accessibility contract requirements. Benchmark the program against third-party assessment programs from similar companies and propose improvements. Collaborate with key internal partners and external vendors as one of the Neurodiversity At Work program managers in supporting neurodivergent candidates and full-time employees with differing learning and communication styles. Connect with business partners across the firm and both earn and uphold their trust in helping them meet their strategic and organizational objectives.
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