Walker Strauss

About Walker Strauss

Recent graduate from Cornell University (Psychology major with minor in Game Design)…

Experience

1. Ai Product Designer and Ux Lead

   Onki

   Jun 2025 — Present · New York, NY, US

   Directed UX for AICap, a multimodal LLM-powered conversational wine recommender agent; combined voice and touch interaction to create an intuitive in-store experience.• Interviewed, onboarded, and managed a team of conversational designers; translated design outputs into prompt engineering and LLM fine-tuning tailored to young wine buyers.• Rewrote agent evals using simulated user personas (e.g, anxious, skeptical users) and a detailed rubric tailored to conversational guidelines; improved prompting and reduced conflicting instructions through tracing of multi-agent orchestration and examination of thinking process of sales agent.• Designed and ran surveys; applied EFA and clustering to segment users and define personas guiding UX design.• Architected the input–output data schema and a phased reinforcement learning framework, structuring how behavior data (distance, gaze, touch, speech, conversions) could be collected and leveraged to optimize engagement.• Created detailed technical product specifications, mapping UX flows to backend integration; wrote and assigned front-end development tasks.• Partnered with engineers to ensure feasibility and maintain fluency across the full LLM codebase and wine database backend.• Conducted an extensive literature review (reinforcement learning, consumer psychology, human–AI interaction) to ground design decisions and ensure measurable impact on customer satisfaction and conversion rates.• Shaped PR and positioning strategy: defined language and key themes, and translated complex technical work into compelling narratives for investors, retail partners, and media.

Education

• Saint Ann's School

  High School Diploma, N/A

• Cornell University

  Bachelor of Arts - BA, Psychology | Game Design (Computer Science)