Walid Hage Farah
Regional Saas Technical Services Manager - Americas @Murex
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WORK HISTORY
Regional Saas Technical Services Manager - Americas @Murex
EDUCATION
College Saint Joseph - Aintoura
Baccalauréat général : série Scientifique (S), Life Science
Lebanese American University
Bachelor of Engineering - BE, Computer Engineering
ABOUT WALID HAGE FARAH
As Regional SaaS Technical Services Manager for the Americas, I lead the end‑to‑end technical delivery, and major SaaS hosting implementations of MX.3 SaaS services for financial institutions and enterprise clients across the region. With more than 17 years of experience in information technology and SaaS, I manage a team of Technical Account Managers and oversee all technical aspects of service execution — ensuring seamless onboarding, upgrades, production deployments, and continuous improvement. I have led numerous successful SaaS hosting implementations for clients throughout the Americas, working closely with clients, hosting providers, DevOps, and Engineering teams to maintain a resilient, high‑performance SaaS environment, drive cross‑functional alignment, and deliver exceptional service that strengthens long‑term client partnerships.
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