Walid El Refai
National Sales Training Manager @Alcon
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WORK HISTORY
National Sales Training Manager @Alcon
Mississauga, CA
Conducts and administers ophthalmic product training and educational programs in connection with management requests for different disease state like Glaucoma, Dry Eye, Infection, Inflammation, Allergy & ocular Nutrition • Conducts Selling, Negotiation for Profit and Accountability courses to elevate the reps skills • Responsible for the management courses for all company managers including Coaching, Business Analytics, Performance management, Recruiting & Onboarding • Monitors the effectiveness of training and will also provide Adhoc targeted training related to new product launches and local needs • Develops all kind of workshops and training needs for annual and semiannual meetings • Responsible for tracking the skill improvement with field visits coaching and detailed reporting to local and area management
EDUCATION
University of Toronto
Bachelor of Pharmacy - BPharm, Pharmacy
Faculty of Pharmacy.
Bachelor of Pharmacy (B.Pharm.)
Elgezirah language school
High School
ABOUT WALID EL REFAI
Over 26 years experience in Sales, Marketing and Training within International pharmaceutical companies • Very good experience in different Country markets (Canada, Europe, Africa & Middle East) • Experienced in having a revenue growth of an average of an almost 120% each year • Strong leader with ability to initiate change and implement quality improvement processes while maintaining positive environment • Ability in leading big organizations of more than 70 employees • Continually anticipates and plans for the future and conceptualizes new opportunities accordingly • High communication ability of cross functional departments (Human Resources, Regulatory Affairs, Finance) • Ability to lead high number of people as per my job position to maximize team’s effectiveness • Ability to plan strategically • Excellent Organizational skills to set priorities, meet deadlines with a high presentation skills • High interpersonal skills to deal effectively with all levels ensuring satisfaction for my managers and direct reports • Excellent relationship with the customers (physicians) • Certified to instruct and deliver different training courses o Global professional selling o 360 selling o Customer solution model o Accountability o Business Analytics o DISC social behavioral communication o Negotiation for profit o Value added negotiation o Global professional coaching for management o Recruiting and On Boarding
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