Wali Nassery
Operations Manager @Dillard's
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WORK HISTORY
Operations Manager @Dillard's
Accountable for all operation and human resources for multimillion dollars store with 128 associates.Responsible for total Profit and Loss Statement, shortage, and security initiatives.Responsible for hiring and recruiting top talent in retail sector. Coach and develop new hires on leadership, customer service, sales and time management.Partners with Store Manager and district vice president on current movement of merchandise and assist with inventory and reordering.Executes current merchandising presentation directives.Ensure store is up to company standards on store operations, approaches and functionality. Evaluate customer services best practices in the industry.Develops and trains on curriculum to certify Lead Sales team on customer service.Ensure all Area Managers and Business Managers are trained and developed on business analysis daily.
EDUCATION
Saint Thomas Aquinas College
B.A, Economics; Fashion Merchandising & Retail Management
ABOUT WALI NASSERY
Operations Manager at Dillard\'s Inc.
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